The insurance coverage warrior’s battle plan

Well being care — and the way a lot it prices — is frightening. However you are not alone with these things, and information is energy. “An Arm and a Leg” is a podcast about these points, and its second season is co-produced by KHN.

Matthew Lientz was an engineer for Boeing for over 30 years. When he was identified with a uncommon type of most cancers, he wanted surgical procedure from an skilled physician in one other state. Though the surgical procedure was his solely possibility, his insurance coverage denied the declare. That is when his spouse, Diane, contacted Laurie Todd, who calls herself the “Insurance coverage Warrior.”

Collectively, the three of them made the case for Lientz’s life. Fourteen years later, the speeches they gave in a convention room filled with executives are a grasp class in profitable insurance coverage appeals — and dwelling to inform the story.

By this battle, Todd realized that taking in your medical insurance supplier usually means going up in opposition to your employer. That’s as a result of most giant firms “self-insure.”

And on this case, that employer was one of many greatest companies on the earth.

For the origin story of the “Insurance coverage Warrior,” try our earlier episode.


“An Arm and a Leg” is a co-production of KHN and Public Highway Productions.

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Kaiser Health NewsThis text was reprinted from khn.org with permission from the Henry J. Kaiser Household Basis. Kaiser Well being Information, an editorially impartial information service, is a program of the Kaiser Household Basis, a nonpartisan well being care coverage analysis group unaffiliated with Kaiser Permanente.



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